Antar Vision Inc. ("Antar," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and company information when you create an account
- Communications: Messages, feedback, and support requests you send to us
Information Collected Automatically
- Camera and Visual Data: Images and video captured through your device's camera when using our AI vision features. This data is processed to identify equipment, diagnose issues, and provide guidance.
- Voice Data: Audio recordings when you interact with Antar through voice commands. This data is processed to understand your requests and provide spoken responses.
- Usage Information: Features used, session duration, interactions, and performance data
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Location Data: Approximate location based on IP address (we do not collect precise GPS location)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered guidance and diagnostic services
- Process and analyze visual and voice data to deliver real-time equipment identification and troubleshooting assistance
- Train and improve our AI models to provide more accurate and helpful responses
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, and security alerts
- Detect, prevent, and address technical issues and security threats
- Analyze usage patterns to improve user experience
- Comply with legal obligations
3. Data Processing and AI Training
Visual and voice data collected through the Service may be used to train and improve our AI models. We implement the following safeguards:
- Data is de-identified and anonymized where possible before being used for training purposes
- We do not share raw visual or voice data with third parties for their own commercial purposes
- You may opt out of having your data used for AI training by contacting us at [email protected]
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (cloud hosting, AI processing, analytics)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure cloud infrastructure with access controls
- Regular security audits and monitoring
- Limited employee access to personal data on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Visual and voice data is typically retained for:
- Active sessions: Duration of the session plus a short buffer period
- AI training data: Indefinitely in de-identified form, unless you opt out
- Account information: Until you request deletion or your account is terminated
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of having your data used for AI training
- Portability: Request a copy of your data in a structured, machine-readable format
To exercise these rights, contact us at [email protected].
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information (note: we do not sell personal information).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Antar Vision Inc.
Email: [email protected]
General inquiries: [email protected]